Helen Dewdney
Helen Dewdney is The Complaining Cow, a trusted consumer champion, journalist, speaker, best-selling author, consultant, presenter and blogger.
She empowers consumers to gain the redress to which they are entitled. As the "go to" person to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media.
Helen is a regular on BBC Morning Live and is frequently seen and heard on BBC Breakfast, The One Show, BBC Radio 2, 4 and 5, all the national newspapers and many magazines. She gives advice and opinion on consumer issues and information about topical consumer issues and consumer rights.
The blog is the most established and comprehensive consumer rights/customer service blog by an individual in the UK. It is more than 10 years old and is packed with information, advice and the occasional opinion! She regularly writes on topical consumer issues, consumer rights and money saving issues.
As a journalist Helen has specialised in Alternative Dispute Resolution investigation and reporting and has written consumer and life style articles for many outlets including the Financial Times, The Telegraph, Metro, Mirror, Your Money, This is Money and The Guardian.
She empowers consumers to gain the redress to which they are entitled. As the "go to" person to talk about how to complain effectively, consumer rights and topical consumer issues, she regularly appears in the media.
Helen is a regular on BBC Morning Live and is frequently seen and heard on BBC Breakfast, The One Show, BBC Radio 2, 4 and 5, all the national newspapers and many magazines. She gives advice and opinion on consumer issues and information about topical consumer issues and consumer rights.
The blog is the most established and comprehensive consumer rights/customer service blog by an individual in the UK. It is more than 10 years old and is packed with information, advice and the occasional opinion! She regularly writes on topical consumer issues, consumer rights and money saving issues.
As a journalist Helen has specialised in Alternative Dispute Resolution investigation and reporting and has written consumer and life style articles for many outlets including the Financial Times, The Telegraph, Metro, Mirror, Your Money, This is Money and The Guardian.